At Traumasoft, we build technology that helps EMS agencies work smarter, respond faster and operate with greater confidence. Our team brings together software developers, customer success professionals, product leaders and EMS industry experts who understand the real-world demands of emergency medical services. We are committed to creating intuitive, connected solutions that reduce complexity for the people who serve their communities every day. That mission guides the way we build our platform, support our customers and grow as a team.
If you are driven by problem-solving, collaboration and meaningful work, Traumasoft offers the opportunity to be part of a company making a direct impact on the future of EMS.
Traumasoft is hiring a Senior Data Engineer to build our data platform. The platform is new and the warehouse technology has not been selected, so you will have real influence over both what we build and what we build it on.
You will design the warehouse, build the pipelines that feed it, operate it in production, and remain its technical owner as it grows. Traumasoft runs a single-tenant architecture, so each customer operates on an isolated deployment with its own database. Consolidating that into one analytical platform, accurately and at scale, is the foundation for internal analytics, customer-facing reporting, and AI-driven product features.
Traumasoft is hiring a Software Support Specialist (Tier 1) to join our growing Customer Operations team. In this role, you’ll serve as the frontline point of contact for our customers, offering responsive, knowledgeable, and compassionate technical support for the Traumasoft platform.
The ideal candidate is a problem-solver with excellent communication skills and a customer-first mindset who thrives in a dynamic, fast-paced environment.
Traumasoft is hiring a Product Manager to lead the strategy, discovery, definition, and delivery of a major product area across our EMS platform. This is an end-to-end ownership role.
You will partner closely with customers, Engineering, Design, Customer Experience, Sales, and executive leadership to identify meaningful customer problems, define product strategy, validate solutions, and deliver measurable business outcomes.
Teresa Dickens, Executive Director at Best Ambulance, WV
Ready to learn more about how our all-in-one solution can improve your operations? Complete the form below, and a member of our team will contact you to schedule a live demo.
