Traumasoft + Huly:Complete Operational Intelligence.Connected Platforms.

The QA Gap is Costing You Money.

Most agencies can only QA 5-10% of charts manually, which causes costly rework and write-offs, and slows down biling. Traumasoft is closing this gap with Huly – the intelligent automation platform that QAs 100% of charts.

Huly is now deeply integrated with Traumasoft, bringing intelligent automation to quality assurance as part of your normal Traumasoft workflow.

Your team can now review 100% of charts, catching errors before billing, saving you time, money and the headache of calling crews for verification.

Agencies using Huly report:

• First-time billing rejections dropping from ~60% to near 10%
• 80-90% reduction in QA time per chart
• Fewer claim write-offs from documentation gaps
• Faster billing cycles and improved cash flow

If you’re already a Traumasoft customer, you know what “all-in-one” means:

• Your scheduling, dispatch, ePCR and billing actually talk to each other
• Data flows. Manual work gets automated.
• You’re not juggling multiple vendors and trying to reconcile data between systems.

Huly extends that same integration and automation to quality assurance.

Traumasoft’s acquisition of Huly reflects a belief that AI is essential infrastructure for EMS. By embedding AI-native automation into the core of its platform—while preserving market independence—Traumasoft is delivering smarter, more resilient operations for EMS agencies of all sizes. Learn more about these dynamic partners at the buttons below.

Complete Operational Command & Control – Now With Complete Quality Visibility

You already get real-time visibility into operations. Now you get real-time visibility into documentation quality.

• See which crews are consistently missing specific fields
• Track QA metrics alongside billing and operational metrics
• Identify training needs based on actual documentation patterns
• Monitor compliance across multiple countries and protocols

The integration advantage:

Instead of logging into a separate QA tool, quality insights live in the same dashboards you already use. Instead of manual reports on documentation quality, you see it in real-time alongside your other operational metrics.

Automations and Connections Across Functions – from Dispatch to Clean Claims

You already automate workflows from scheduling through dispatch to billing. Now QA fits into that same automation.

• At chart completion: Huly validates in real-time (when integrated with Traumasoft ePCR)
• Before billing: Issues are flagged and resolved while charts are still fresh
• During QA review: Staff focus on trends and coaching, not routine sampling
• For billing: Clean charts mean faster claims submission, fewer denials, better cash flow

The integration advantage:

Traumasoft customers will get “pause-before-finalize” workflow – crews can’t lock charts until critical issues are resolves. No separate app. No manual handoffs. QA becomes part of the natural workflow, not a separate process.

Partnership You Can Depend On – With Proven Results and Enterprise Support

You already trust Traumasoft to resolve 40% of support issues on the first call. Now you can get that same partnership for QA.

• Huly’s founder-led innovation and responsive product development
• Traumasoft’s proven implementation methodology and customer success infrastructure
• Enterprise-grade support from people who understand EMS operations
• Roadmap transparency through customer Advisory Board input

The integration advantage:

One implementation. One support contact. One partner accountable for your complete operational platform – from scheduling and dispatch through ePCR, billing, and quality assurance.

Stop leaving reimbursement dollars on the table because manual QA only covers 10% of your charts.

We’ve brought Traumasoft and Huly together to give you complete quality intelligence alongside complete operational control.

Want to see what this looks like for your agency? Contact us today!