How to Unlock EMS Profitability by Using Utilization Rate

If you’re running an Emergency Medical Service (EMS) business and want to increase your profitability, then this article is for you.

As a provider of all-in-one Emergency Medical Services (EMS) management software, Traumasoft understands how tough it is for EMS organizations to increase profitability. With 12+ years of experience working with 200+ EMS organizations, we’ve observed that profitable EMS organizations focus on one key metric: Utilization Rate, which includes Unit Hour Utilization (UHU). Read more


Hidden Reimbursement Proceeds Most EMS Organizations Miss Out On

At Traumasoft, we help EMS organizations generate revenue efficiently and increase profitability through the use of technology. In this article, we invited Melissa Wilder from Alternative Claims Management to share their insights on whether “you’re leaving money in your file cabinets”.

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9 Overlooked Areas in EMS Operations That Could be Hurting Your Margins

As owners and operators of emergency and non-emergency medical services, we get it. Running an EMS organization is tough business.

Profit margins are thin. Your cash flow is often at the mercy of timely Medicare, Medicaid, and private insurer reimbursements, patients who don’t pay their bills, and even municipal budgets.  Even if you are diligent about following the rules, most of you get tripped up by some silly new or obscure regulation.

While most organizations focus on revenues by increasing collections rate, and understandably so, they often overlook many other areas that can help improve their top and bottom lines. Read more


9 Problems Your EMS Billing Software Should’ve Solved Yesterday

Even to this day, ambulance billing and reimbursement is not a simple and straightforward process.

The latest data provided by Page, Wolfberg & Wirth, LLC, using Medicare data provided by Center for Medicare & Medicaid Services (CMS), shows that a full 10% of all Medicare claims filed by EMS organizations were denied. That 10% translates to approximately 123 million claims. Of those claims, 3% are appealed. The appeal process takes years to resolve and will face further delay as additional appeals pile in.

The referenced data dates back to 2015, but we think the picture is very similar today. Read more


2021 EMS Predictions from 17 Top Industry Leaders

As we prepare and plan for 2021, a little foresight from industry leaders can help.  Thankfully, 17 EMS industry leaders have agreed to share their insights and predictions on one or all of the following topics:

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What is EMS Software? Definition, Benefits & Features

There’s a lot of confusion around what EMS Software is. Just the term “EMS” can mean many things. In Wikipedia, “EMS” stands for 50+ different things, ranging from people and organizations to science and computer. In abbreviations.com, “EMS” stands for 100+ terms.  Read more


EMS World Expo 2019 is almost here!

The Largest EMS-Dedicated Event in the World
October 14–18, 2019 | New Orleans, LA

EMS World Expo is taking you places.

From reviving a patient in cardiac arrest, to treating an entrapped patient in a motor vehicle crash, to helping a patient manage their chronic disease, EMS World Expo will take you every step of the way throughout your EMS career.

Over the course of 2 days of pre-conference workshops and 3 days of educational programming, EMS World Expo will provide you with the cutting-edge training and knowledge you need to increase the quality of your patient care. With more than 210 sessions across 8 learning tracks and 100,000+ square feet of exhibits, you will leave EMS World Expo with skills that could help you save a person’s life on your very next shift.

Learn More:  https://www.emsworldexpo.com/


Do More with ePCR

Electronic Patient Care Report—ePCR for EMS

There IS a better way!

With Traumasoft’s NEMSIS compliant ePCR you can do more than simply collect patient care records. You have the flexibility to electronically collect billing and medical necessity information, digital signatures and much more.

ePCR is a web-based solution, giving you access to the application from any place with an internet connection. Additionally, ePCR runs locally on  Windows based operating systems so your data is synchronized at a later time if an internet connection is unavailable. The module provides complete electronic charting and reporting capabilities, specifically designed to streamline data entry, reduce errors and provide for a more complete patient care report.

Please note:  ***Some features may not be available for all devices, systems or applications. Please contact Traumasoft for more information on specific features and specifications***

Key Features

  • Nemsis V3.4.0
  • Cloud and local based
  • CAD and ePCR sync
  • Digital signatures
  • Create unlimited custom ePCRs
  • Integrated hospital dashboard
  • Automatically fax or email
  • Medical necessity and billing

Isn’t it time you did more with ePCR?


2019 EMS Today Conference & Expo

EMS Today offers networking with 4,600+ EMS professionals from around the world, countless hands-on experiences (both on-site and off-site), 240+ CEH opportunities and the most innovative products and services available to the industry displayed by over 250 exhibiting companies. EMS Today is produced by JEMS, the leader in EMS education for over 35 years. EMS Today is a unique – and stimulating – experience for EMS personnel worldwide, and it is supported and fed by the credibility, quality and excellence of JEMS.

You’re invited to be our guest at EMS Today 2019!  Your Free Exhibit Hall Pass gives you access to:  Networking Reception/s, New Product Launches and Demonstrations, Off-site Networking Party, JEMS GAMES Finals, Keynote and Opening Ceremonies, Hands-on Experience in Exhibit Hall and much, much more!

Traumasoft will be in booth #1815

Benefits of Attending EMS Today:

  • Network with thousands of EMS professionals from multiple countries
  • Attend conference sessions and gain a better understanding of current and future issues affecting the EMS industry, all while earning CEH Network with fellow attendees and share knowledge, expertise and viewpoints toward effective solutions to your EMS industry challenges
  • See the most innovative products and services available to the industry from hundreds of exhibitors
  • Attend the exclusive, action-packed JEMS Games and earn CEU’s

Who Should Attend?

  • Paramedics, EMTs, First Responders
  • EMS & Fire Chiefs, Managers, Supervisors
  • Educators
  • Fire Service EMS personnel
  • Rescue, Tactical, CERT and Special Ops
  • Medical Directors and Nurses
  • Public Safety and Emergency Mgmt. Officials

Traumasoft will be in booth #1815


Traumasoft announces the first mobile EMS Scheduling App built specifically for EMS professionals!

EMS professionals are “on the go” and schedules are always changing.  Life can be quite hectic and discovering the perfect work/life balance is more challenging now than ever before.  Since the Traumasoft team is comprised of EMS professionals and the most skilled software developers in the country, we knew we could improve both time and efficiency for EMS professionals.

The Traumasoft app is an EMS Scheduling App that allows EMS personnel to manage every aspect of their personal and professional lives from their smartphone or tablet.

As an extension of Traumasoft’s Complete EMS Management System, the Traumasoft app will transform how EMS professionals manage their schedules, credentials and staffing needs.  Ultimately, unifying teams to effectively and efficiently deliver better service.

The Traumasoft schedule app is real-time, accurate and secure “access at your fingertips”.   The app allows EMS professionals to connect and manage their “world” …. all through their mobile phone, anywhere, anytime.

A favorite feature of the app is the ability to add activities, appointments and events with customized colors and icons.  The app will soon add a feature to sync your personal calendar or connect your smartphone calendar and easily share it with friends and family.

Quick communication is key is the EMS world.  Connecting and communicating with colleagues is easier than ever.  With the app, you can access staff directories, send and receive connection requests and messages, send push notices, get alerts, coordinate shift changes and personal days off, view and approve your time-card or just see who you will be working with on a specific shift.

Need to swap or pick up a shift?  It’s now as simple as a click of a button.  With the Traumasoft app, just choose the days you can work, see a list of coworkers working those days and send out a swap request.   Trading has never been so easy!

Finally, one of the most important features of the app is managing your credentials.  Never miss a shift because of an expired credential.  When you enter your credentials and set expiration reminders, the system will automatically remind you of upcoming credential needs.  You can even access the virtual classroom, see which credits you need and sign up for classes.

Managing your schedule everywhere and anywhere has never been easier with the Traumasoft app.